Overview of the Expertise Listing or Job Posting
A field-tested interim Chief Operating Officer - eradicates internal, external or growth constraints. Resolves mission critical performance gaps. Drives profitability, shareholder value and market share.
TARGET CLIENTS & CORE PERFORMANCE CHALLENGES
Canadian mid-market businesses ($10M–$100M) in B2C Supply Chains (CPG, distribution, logistics), or their PE/advisory partners, confronted with disruption, underperformance, or scaling challenges, in need of bold, fast, and fearless leadership interventions to restore focus & elevate shareholder value.
Systems, information, and integration breakdowns – ERP or platform changes eroding effective operational decision-making, pushing processes sideways or inhibiting scale, productivity or growth.
Culture, capability, and capacity gaps – Execution discipline erodes as a major shift within customer base (acquired, departing or shifting) demands a new model, yet leadership clings to an irrelevant one.
Strategy, investment, and growth disconnects – misaligned priorities, unclear value paths, or stalled expansion when front-end ambition and back-end delivery mechanisms quickly fall out of alignment.
FIELD TESTED SIGNATURE SERVICES
• Research Anchored Recommendations – Data-driven diagnosis of complex challenges, benchmarking best practices, and delivering practical strategies tailored for immediate execution.
Sample Case Studies: https://retailaid.ca/case-studies/#rar
• Strategic Performance Transformation – Systemic reinvention of operational capabilities, aligning strategic intent with execution enabling scaling, adaptability and long-term competitive advantage.
Sample Case Studies: https://retailaid.ca/case-studies/#spt
• Rapid Performance Recovery – Immediate stabilization of critical operations, diagnosing root causes, deploying decisive interventions, and restoring profitability with precision and speed.
Sample Case Studies: https://retailaid.ca/case-studies/#rpt
Delivery: Interim COO, Consultant, Business Advisor, Coach, or Senior Project Manager
ACHIEVEMENTS
• Research Anchored Recommendations (RAR) (30+) • >$120MM Actual Process Cost Reductions
• Strategic Performance Transformations (SPT) (10+) • >$40MM Annualized Savings Road-Mapped
• Rapid Performance Recoveries (RPR) Executed (15+) • 100% Service Level Achieved (OTIF) repeatedly
(a) How many years of business or and/or other organizations experience do you have? and (b) What seniority level(s) do you have significant experience at?
- 20+ years of experience
- C-Suite level
What functional areas do you have experience in?
- General Management
- Operations
- Finance
- Accounting
- IT
What sectors / industries do you have significant experience in?
- Foodservice
- Retail
- Wholesale
- Business Services (i.e. consulting, advertising, IT services)
- Processing and Manufacturing
- Transportation and Logistics
- Consumer Packaged Goods
What types of products and/or services do you have significant experience with?
- Consumer products - non-durable
- Consumer products - technology, electronics
- Consumer products - other
Fixed Price Packaged Services
N/A without defined scope - day rate is the normal convention if hourly, minimum 4 hours per day at $300/hr, there after $200/hour for remaining hours on dayCountries Significant Business Experience In
UK (England, Scotland, Wales, N Ireland), CanadaOccasional/Limited: Italy, Germany, Hong Kong/China
Gary